Pursuant to the Law on Protection of Personal Data No. 6698 ("KVKK"), Luna Social acts as the data controller. Within the scope of your membership, personal data such as name, surname, email, phone number, invoice information, and IP address are processed.
Your personal data is processed for the purposes of service performance, invoicing, execution of payment transactions, fraud prevention, and fulfillment of legal obligations.
2. Processing of Invoice Information
For invoices issued in accordance with legal legislation, a standard TCKN (11111111111) is used in the e-archive invoice system for users who do not share their Turkish ID Number; the invoice is issued with the name and surname entered during the balance top-up. This practice is also specified within the Distance Sales Agreement.
Users who request a special invoice with their real Turkish ID Number or corporate information must share this data through the "Support Ticket" section under the "Payment" category before payment, or on the same day the payment is made. Personal data submitted this way is processed solely for invoicing purposes.
3. Data Sharing and Explicit Consent
Your data is not shared with third parties except when requested by judicial/administrative authorities or in cases of legal obligation. By becoming a member, the user is deemed to have given "Explicit Consent" to the processing of their data within this scope.
4. Rights of the Data Subject
Users have the right to apply to the data controller under Article 11 of KVKK to learn whether their personal data is processed, to request correction, deletion, or destruction.
5. Cookie Policy
The site uses cookies and similar tracking technologies to enhance user experience and ensure security. By continuing to use the site, you are deemed to have accepted the use of cookies.
